Q: What materials are your jewelry made of?
A: Our jewelry is crafted from natural freshwater pearls, natural gemstones, and premium metal materials including 14K Gold Plated, 14K Gold Plated Sterling Silver, and Rhodium Plated Sterling Silver.
Each piece is designed to highlight the organic beauty of baroque pearls and the unique character of natural gemstones.
Because we use genuine natural materials, every pearl and gemstone may vary slightly in shape, color, texture, and size. These natural variations are part of what makes each piece unique and one of a kind.
Q: Are your pearls real?
A: Yes. Our jewelry features genuine natural freshwater pearls.
Since pearls are naturally formed, no two pearls are exactly alike. Slight variations in shape, luster, color, and surface texture are completely normal and are part of the natural beauty of freshwater pearls.
Q: Are your gemstones natural?
A: Yes. Selected designs feature natural gemstones.
Because natural gemstones are formed through unique geological processes over millions of years, each stone may vary in color, pattern, transparency, and surface texture.
These natural variations are not imperfections, but rather the distinctive characteristics that make every piece unique.
Q: What do 14K Gold Plated, 14K Gold Plated Sterling Silver, and Rhodium Plated Sterling Silver mean?
A:
14K Gold Plated
Some of our jewelry pieces are made with a brass base and finished with a layer of 14K gold plating.
This process creates a warm and elegant golden appearance while maintaining a lightweight and comfortable wearing experience.
14K Gold Plated Sterling Silver
This material uses 925 sterling silver as the base and is finished with a layer of 14K gold through an electroplating process.
Compared with standard gold-plated materials, sterling silver provides a higher-value foundation while offering the refined texture of silver combined with the timeless beauty of gold.
Rhodium Plated Sterling Silver
This material uses 925 sterling silver as the base and is coated with a layer of rhodium.
Rhodium is a precious metal known for its bright, silver-white finish. The rhodium plating enhances the jewelry’s shine and helps improve surface durability.
All plated jewelry may naturally change over time depending on wear and care. The plating may gradually fade due to friction, especially when exposed to water, sweat, perfume, skincare products, or chemicals. Proper care can help extend the life of your jewelry.
Q: Can I wear your jewelry in water?
A: We do not recommend wearing our jewelry in water.
To help preserve the plating, pearls, and natural gemstones, please avoid contact with water, sweat, perfume, lotions, skincare products, and harsh chemicals.
Please remove your jewelry before showering, swimming, exercising, or washing your hands.
After wearing, gently wipe your jewelry with a soft cloth and store it in a dry place.
Q: Will your jewelry tarnish or fade?
A: Like most gold-plated and rhodium-plated jewelry, changes in plating appearance or natural oxidation may occur over time.
The degree of change depends on wearing frequency, personal habits, and care routine. Continuous exposure to moisture, air, sweat, and chemicals may accelerate this process.
To keep your jewelry looking its best, we recommend storing it in a cool, dry place and avoiding direct contact with water, perfume, and skincare products.
Q: Is your jewelry hypoallergenic?
A: Our jewelry is made with 14K Gold Plated, 14K Gold Plated Sterling Silver, and Rhodium Plated Sterling Silver materials.
All earrings feature S925 Sterling Silver posts to provide a more comfortable wearing experience.
Many customers wear our jewelry comfortably; however, because everyone’s skin is different, we cannot guarantee that every piece is suitable for all sensitive skin types, especially for those with known metal allergies or highly sensitive skin.
If you have known sensitivities to brass, gold-plated jewelry, or other metals, we recommend wearing with caution.
Q: Why does my jewelry look slightly different from the photos?
A: Since we use natural freshwater pearls and natural gemstones, every piece has its own unique characteristics.
Variations in pearl shape, gemstone patterns, color tones, and surface textures may naturally occur.
These differences are normal features of natural materials and are part of what makes each piece special and unique.
Q: Do you test for nickel, lead, and cadmium?
A: Yes. Product safety is one of our top priorities.
For applicable metal components used in our jewelry, we conduct sampling inspections and arrange third-party testing when necessary, including tests for nickel release, lead, and cadmium.
Our quality control process covers material selection, production monitoring, and final inspection before shipment.
For selected pieces submitted to IGI (International Gemological Institute) for identification, we may also provide relevant IGI identification reports or verification information.
Q: Do you offer a warranty service?
A: Yes. We provide a 5-Year Limited Warranty for eligible jewelry pieces.
Under normal wear and reasonable use, if your jewelry experiences issues caused by manufacturing defects or material quality concerns, we will evaluate the issue and provide an appropriate solution, which may include repair, replacement, or other assistance.
The warranty does not typically cover:
Damage caused by accidents, impact, crushing, improper use, or misuse;
Natural wear, plating changes, or oxidation caused by exposure to water, sweat, perfume, skincare products, or chemicals;
Natural variations in the color, texture, or shape of pearls and gemstones;
General wear and tear from regular use.
To help extend the life of your jewelry, please follow our recommended care instructions.
If you need warranty assistance, please contact our customer support team and provide your order information along with relevant photos. We will review your request and assist you as soon as possible.